Governance at EFT
Governance at EFT Group is led by a senior management team that ensures all decisions are made with strategic oversight, risk awareness, and stakeholder engagement in mind. Our leadership is accountable for integrating ESG principles into all areas of the business.
Governance is the foundation of our long-term success and sustainability. We are committed to upholding the highest standards of ethical conduct, transparency, and accountability in everything we do. Our governance framework ensures that we remain responsible to our stakeholders, compliant with regulatory requirements, and aligned with our mission to create a positive impact for our people, clients, communities, and the environment.
Our Values in Action
Our corporate governance is built on core values guiding how we work as a business & individuals:
Respect
Builds relationships | We act with empathy and fairness to our customers, to our colleagues and to our communities. How we treat people matters to us. We get out, what we put in.
Integrity
Leads to trust | We work honestly and transparently with each other, with our customers and our suppliers – when we commit we are all-in. We stake our reputation on it. We do what we say we’re going to do.
Humility
Inspires agility | We recognise our gaps to inform our grown, acting with openness and without ego to feedback, quickly working to demonstrate improvement. We positively engage with change.
Accountability
Strengthens reputation | We take responsibility when we commit to working with our customers and our suppliers, ad to our colleagues. When we do it, we own it. We own our failures as much as our successes.
Collaboration
Creates partnerships | We support each other to the best outcomes possible, and by working as one, we strengthen our culture and our relationships. We go further when we work together.
Drive
Powers progress | We never rest on today, investing in potential to champion solutions that pro-actively unlock a sustainable future for all of use our customers and our communities. We seek out better. We think ahead, to get ahead.
Ethical Conduct & Transparency
EFT Group fosters a culture where ethical behaviour is the norm, not the exception. We have clear codes of conduct, anti-corruption, and whistleblowing policies that empower employees to act responsibly and report any concerns without fear of retaliation.
Our leadership team is committed to transparent communication with stakeholders and to making decisions that are in the long-term interest of both the business and the wider community.
Risk Management & Compliance
We have established robust internal controls and risk management processes to ensure our business remains compliant, resilient, and future-focused. From data protection to health and safety, our policies are regularly reviewed and aligned with both industry standards and evolving legislation.
We are proud to maintain ISO 14001 certification, reflecting our commitment to environmental management and continual improvement in reducing our ecological impact.
Accreditations and Certifications
Procurement and onboarding
Our in-house social sustainability team ensure that our commitment to social impact and value are aligned to The Procurement Act 2023, and the Social Value Model 2025, PPN 002. We operate as an ethical business, leaving sustainable community legacies, long after project or service is delivered.
Charitable Giving & Social Impact
Good governance extends beyond compliance—it includes our responsibility to give back. Through the EFT Foundation, we support charitable initiatives and community development projects across Southport and beyond. We believe in using our success to uplift others, providing financial support and unrestricted income to VCSE organisations, volunteering time, and engaging with causes that reflect our values.
Our governance model ensures that all charitable contributions are strategically aligned, monitored for impact, and governed with the same diligence we apply to our core operation.